🚨 Why You Should Keep Your Field Service App (like Jobber) Separate from Your CRM

When it comes to running a home service business, tools like Jobber, ServiceTitan, or Housecall Pro are incredible for scheduling jobs, dispatching techs, and managing your day-to-day operations.

But they’re not built to grow your business.

That’s where a dedicated CRM like Nexus CRM comes in.

⚙️ Different Tools, Different Purposes

Here’s why we recommend keeping your field service software separate from your marketing CRM:

🧰 Jobber = Operational Efficiency

• Scheduling jobs

• Managing crews

• Invoicing customers

• Tracking job progress

🚀 Nexus CRM = Sales & Growth Engine

• Following up on leads instantly

• Sending review requests

• Automating referral workflows

• Re-engaging past customers

• Running SMS/email campaigns

• Tracking new revenue opportunities

⚠️ Pro Tip: Be Cautious with Jobber Plus

If you’re using Jobber Plus, be aware:

Clients can unsubscribe from ALL communications — including automated job reminders and schedule updates — directly from the appointment emails/texts Jobber sends.

🔍 One Can’t Replace the Other

Field service apps were designed to handle today’s jobs.

CRMs like Nexus are built to generate tomorrow’s jobs.

Trying to make Jobber act like a CRM?

That’s like using your wrench to hammer a nail. Wrong tool.

✅ Why Keep Them Separate (But Integrated)

• Your team doesn’t need access to lead nurturing campaigns

• Your admin doesn’t want sales clutter in the scheduling view

• Marketing automations can slow down or complicate job dispatch

• Clean separation means clean reporting and accountability

With Nexus CRM, you can sync the two tools so leads flow into Jobber once they’re ready for scheduling — but you don’t bog down your operations with unnecessary noise.

💡 Final Thought

Run your jobs in Jobber. Run your growth in Nexus CRM.

Smart home service companies keep these tools separate, but connected.

It’s the best of both worlds — efficiency today and growth tomorrow.